Haven't received your marked-as-delivered package? Here's what to do:Don't panic! Sometimes packages end up in unexpected places.Did you purchase shipping insurance? Check here to see if you didCheck around your delivery location thoroughly: Look for your package on porches, backyards, or with neighbors who might have accepted it on your behalf.Contact the carrier directly: They may have additional information about the delivery attempt or be able to initiate an investigation.Package Protection can help in certain cases:Package Protection typically covers lost packages (confirmed lost by the carrier) and packages that are demonstrably damaged during transit.It doesn't cover situations where a package is marked as delivered but cannot be located.Without Package Protection: Our Shipping & Handling Policy states that Mabel Love Co is not responsible for package loss or theft once your order has been expedited from our warehouse and marked as delivered by the carrier.

Due to issues with postal carriers, you may see some delays in tracking updates on your order. Give it a couple of days. Sometimes we have to wait a couple of days for the postal service to update.There are two common reasons why an order’s tracking says that it has not been shipped.The order may have been shipped, but due to the destination distance of the shipment, the first scan might not occur for a couple of days after you’ve been notified that the package has shipped and your initial issuance of the tracking number.The order may have required additional processing time to complete the order, please refer to our Shipping Time Frames for more information on processingMy order still says it is In Transit for a number of daysOrders will remain in “In Transit” status until it reaches the next shipping hub. Sometimes, due to circumstances that are out of our control, packages may not have an updated scan for a number of days. If your package has remained “In Transit” for 7+ days since the most recent tracking update, please reach out to us to further investigate your issue. You can check the status of your order using our Track Order page.

You can track your order here.To ensure that your package from Mabel Love Co is delivered accurately and on time, please make sure your shipping address is entered correctly with all necessary details, such as abbreviations, street and apartment numbers, and any relevant route information. We are not responsible for lost or misdelivered shipments due to incorrect address entries.USPS delivers to PO Boxes, though expedited shipping is unavailable for these addresses. APOs and US Territories may experience delays. For international shipments, the consignee is responsible for taxes and duties upon import, handled on behalf of Mabel Love Co.

Shipping timelines indicated below, are approximate. This does not include weekends, holidays or any unforeseeable delays with the courier (weather, volume, traffic, etc).**You can track your package here Our warehouse processing time 3-5 business daysShipping times 1-12 business days Domestic 5-7 Business Days free for all US Orders Standard no signature required.USA Express 2-3 Business Days | $29.99 * no signature requiredInternational 10 Business Days. Cost Depends on the area. Please use shipping calculator at checkout- Order cut off time is 10:00 am PST. Orders placed after 10:00 am PST will be shipped out the following business day.Your order may be split if the estimated dispatch dates are more than 7 days apart (Canada and US only).We ship worldwide.After your order is placed there is a processing time of 3-5 business days. Once your order ships a confirmation email will be sent to you to with detailed tracking information. You can also find your shipping details by logging into your account. Please note that while we don't foresee any delays after the parcel has shipped these events may occur. Please contact us in the event our carrier is delayed and we will be happy to help locate the parcel for you.Please note our shipping times have changed due to shipping delays globally. We are working diligently to ensure you receive your order as quickly as possible. We appreciate your patience during this time!Orders can't be cancelled after they're placed. You will receive store credit.- Express 2-3 business days is from the time your order has been fully processed and is based on 2-3 business days for shipping, which excludes weekends & Holidays.Pre-Orders: When a specific style, size or color is sold out, it will give you the option to pre-order the garment. Pre-orders take from 10-12 business days for you to receive it. Preorders can't be cancelled after they're placed.

We update your account with tracking and order information Login HerePlease note that orders to US destinations may take 1-12 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.When your order has been shipped, you will receive an email with tracking information.For U.S. Domestic & International orders, we will use USPS or UPS to ship to most locations. Alternative carriers may be selected at our sole discretion to meet shipping requirements.Are we able to make changes to your order once they have been placed?No. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.No. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.

You can check your account here to verify address on your accountContact us within 10 days - We will assist you in working with the carrier to complete the claim process. - Babes@mabelloveco.comMabel Love Co does not guarantee responsibility for packages that have been reported as “Delivered” by the carrier to the address on file and will review on a case by case basis.Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).Mabel Love Co does not hold or accept responsibility for packages that have been reported as delivered by the carrier to the correct address. We do not issue refunds or credits for packages that the carrier confirms as being delivered to the address on file.If you purchased shipping insurance you will be covered.