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Order & Shipping
Order & Shipping
Lost Package
You can check your account here to verify address on your accountContact us within 10 days - We will assist you in working with the carrier to complete the claim process. - Babes@mabelloveco.comMabel Love Co does not guarantee responsibility for packages that have been reported as “Delivered” by the carrier to the address on file and will review on a case by case basis.Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).Mabel Love Co does not hold or accept responsibility for packages that have been reported as delivered by the carrier to the correct address. We do not issue refunds or credits for packages that the carrier confirms as being delivered to the address on file.If you purchased shipping insurance you will be covered.
Shipping times
We update your account with tracking and order information Login HerePlease note that orders to US destinations may take 1-12 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.When your order has been shipped, you will receive an email with tracking information.For U.S. Domestic & International orders, we will use USPS or UPS to ship to most locations. Alternative carriers may be selected at our sole discretion to meet shipping requirements.Are we able to make changes to your order once they have been placed?No. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.No. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.
My order is being delivered to the wrong address, what do I do?
Please check the addres on your Mabel Love Co account. You can navigate there by clicking here. Mabel Love Co is not responsible for orders delivered to an incorrect address. Mabel Love Co can not change your address once your order has been processed.
Edit or Cancel my order
We know you want your order fast so as soon as it is placed our orders are automated to our shipping warehouse.Regrettably, this means that we cannot cancel or make changes to your order including, but not limited to:Canceling your order or specific itemsChanging your billing or shipping addressChanging payment methodChanging shipping methodChanging color/size of items(s)Addition or removal of item(s)Changing or adding a discount codeAddition or removal of a gift card ** For whatever reason if you would no longer wish to keep your order, you are able to return your order after it has been delivered. You can start a return here
Track my order?
You can track your order here.To ensure that your package from Mabel Love Co is delivered accurately and on time, please make sure your shipping address is entered correctly with all necessary details, such as abbreviations, street and apartment numbers, and any relevant route information. We are not responsible for lost or misdelivered shipments due to incorrect address entries.USPS delivers to PO Boxes, though expedited shipping is unavailable for these addresses. APOs and US Territories may experience delays. For international shipments, the consignee is responsible for taxes and duties upon import, handled on behalf of Mabel Love Co.